CONTACT US
We're Here to Help
Have questions or need support? Our dedicated team is ready to assist you with all your gaming needs. Reach out to us anytime!
Send us a Message
Email Support
support@braumvault.com
We typically respond within 24 hours
Live Chat
Available 24/7 for instant support
Click the chat icon for immediate assistance
Response Time
Email: Within 24 hours
Live Chat: Instant response
Secure Support
All communications are encrypted
Your privacy and security are our priority
Frequently Asked Questions
How fast is the delivery?
Most top-ups are delivered within minutes through our automated system, available 24/7.
Are the credits legitimate?
Yes! We source all game currencies through authorized channels, ensuring 100% legitimate credits.
What payment methods do you accept?
We accept credit/debit cards, PayNow, GrabPay, WeChat Pay, and AliPay through our secure payment partners.
What if I have issues with my order?
Contact our support team immediately. We provide full assistance and will resolve any issues promptly.
Do you offer refunds?
Refunds are handled case-by-case. Contact support with your order details for assistance.
Is my account information safe?
Absolutely. We use industry-standard encryption and never store sensitive account information permanently.